Casa Offers · Sales Floor

Day Cast

Today on the floor

Published numbers only · Eastern

— Data through —

Appts set

—

Booking date · tracked calendars

Money path

Dials → Shows

Published conversion chain — no inferred zeros

Floor pulse

Half-hour call intensity

All reporting humans · Eastern · hover a bar for who

Needs attention

Hunt board

Fronter ranking

Ranked hunt board · full-time and occasional

									Open details

Who is dialing

Call activity by half hour

Everyone in reporting · Eastern time

Fewer More

Floor totals

Team dial ledger

All humans included in reporting

Everyone on the floor

Person-level activity

Grouped to people, not phone accounts

Team member	Role	Calls	Outbound	Inbound	Connects*	Talk time	GHL / WAVV	SMS	Email	Open details

Tony’s row shows Direct Investor Deals (DID) activity; other rows show Casa activity. Tony’s Casa record stays separate in row details. DID figures do not change Casa totals, rankings or appointments.

Call evidence

Conversations & callbacks

WAVV · selected people and Eastern dates

Checking direct WAVV coverage.

Human and machine are WAVV detection results, not reviewed conversations. Unknown means no determination; call duration alone does not establish a seller conversation.

Callback recovery

People, outgoing numbers & campaigns

Separate disposition activity

Tony · Dispo

Direct Investor Deals

Loading selected Eastern dates. Separate from Casa totals and appointments.

Direct Investor Deals messaging for the selected Eastern dates; partial observed totals
Channel	Tony · staff app sends	DID automation	Unclassified outbound	Inbound · all DID

Captured activity only. DID account inbound and AI-routed calls are not Tony’s answered calls. Staff app sends are separate from known automation.

Attribution, coverage and definitions

Tony outgoing / duration: Outbound calls attributed to Tony and their reported duration. Duration is not proof of a live conversation.
Inbound attribution: Confirmed requires explicit evidence. Owner attribution and inferred attribution are shown separately; neither proves Tony answered. These categories must not be added together.
DID AI / all inbound: AI-routed incoming calls have an explicit voice-AI subtype; that does not prove an answer or completed conversation. All DID inbound is account volume, not Tony’s personal activity.
Staff app / automation: App-origin send with verified Tony identity and no known automation provider; excludes provider/workflow/campaign automation and does not establish individually typed text. Other staff and unknown sources remain separate.
Missing versus zero: — means unavailable. Zero means a captured value of zero. Partial totals include only captured dates; metric captions show their date coverage. A check time is not an event time.
Separate scope: Uses the selected Eastern dates, independent of the Casa agent filter. Does not contribute to Casa rankings, appointments, activity or totals.

Pace by hour

Outbound attempts

Eastern time

Data trust

Source health

Tracked calendars

Appointment outcomes

Shows use appointments occurring in this range

Fronter	Appts set	Occurring	Showed	No-show	Cancelled	Pending	Show ratio

Closer pipeline

Offers to deals

Period activity — not cohort conversion

Observed owner	Offers	Deals	Period deals / offer

Other roles & unverified 0 agents

Agent	Calls	Attempts	Connects*	Talk time

Lead source reference 0 rows

CallTools history Not in use

How to read this board

Metric definitions

Attempts: Published outbound call attempts. Identified WAVV voicemail retries are retained separately and do not add attempts.
Connects*: Duration-based proxy: answered or positive-duration calls, excluding failed, no-answer, busy, voicemail, cancelled, and machine-answer statuses. WAVV machine detections and voicemail retries are excluded; unknown detection does not prove a human.
GHL / WAVV: GHL calls use the GoHighLevel user. WAVV calls use the original WAVV agent where available; legacy records may use contact-note attribution. Direct WAVV talk time preserves zero and excludes dialing elapsed time.
Appointments set: Appointments created in the tracked calendars (Casa Closers Appointments, Homebuyers PPC Marcus, CT Novations Calendar LP) during the selected dates. Legacy days without booked-date facts display unavailable.
Show ratio: Showed / (showed + no-show + cancelled). Pending and confirmed appointments are excluded.
Closer north star: Offers and deals recorded during the selected period. Deals / offer stays unavailable while collection or ownership is not comparable.